Thu, Oct 12|
Join us for this Customer Service training to get a solid foundation for working with customers in retail, restaurants, and/or hotels OR if you have some good experience. Either way, if you show an aptitude for good service you can be referred for a job at the Conrad - Hilton's luxury hotel!
Time & Location
Oct 12, 2023, 4:00 PM – Nov 09, 2023, 8:00 PM
Los Angeles, 3550 Wilshire Blvd suite 1408, Los Angeles, CA 90010, USA
About the event
ReEvolution and its collaborators created a customer service training designed to prepare participants for success working in the hospitality industry focused in retail, restaurants, and hotels.
We've combined the expertise of several career professionals from the hospitality industry with over 100 years combined experience from high-end shops and restaurants at destinations such as Aspen, CO, and Santa Monica, CA, as well as the luxury Conrad Hotel Chain by Hilton. You'll be learning skills to be successful and to enjoy the work. No experience is necessary. If you think you would like to work with people, come give it a try. Or, if you'd like to sharpen your skills in this area, come see what it's all about. Either way, if you show an aptitude for good service, you can be referred for a job at the Conrad hotel!
The Conrad is Hilton's luxury hotel line with a starting pay of $21.00 that includes health insurance, 401k, paid vacation, discounts throughout the chain, and a lot of room for growth. This is a fantastic opportunity that folks can use to build a career or an excellent resume builder.
This training is open to formerly incarcerated people living in Los Angeles County. Orientation is two hours on Zoom and the remainder of the training is in person at our LA office. The Zoom Orientation and the Introduction to Customer Service Training are mandatory and then participants pick at least one of the options from Retail, Restaurants, or Hotels OR you can attend them all!
The next session runs:
*Thursday 10/19 Zoom orientation from 4-6 pm
*Thursday 10/26 Introduction to Customer Service 4-8 pm
Thursday 11/2 Retail Training 4-8 pm
Thursday 11/9 Restaurant Training 4-8 pm
Thursday 11/16 Hotel Training 4-8 pm